Usage Analytics
Under Settings → System & Automation → Usage Analytics you can see how your tenant actually uses the app.
Metrics
Section titled “Metrics”- Pageviews, visitors, visits for the selected range (24 h / 7 days / 30 days).
- Unique persons — how many humans used the app, counted only once across days (pseudonymous). For comparison, “visitors” counts the same person again each day. Very large values show as “500+”.
- Top pages — the most-opened areas.
- Custom events — selected actions: entities opened (incl. view mode), entities and relationships created/updated/deleted, and AI assistant usage (ask/plan).
Your data only
Section titled “Your data only”The view is firmly scoped to your tenant — the server filters by your tenant server-side, so you cannot see other tenants’ data, and this isolation cannot be bypassed from the client. Only the platform admin has the cross-tenant, platform-wide view.
Privacy
Section titled “Privacy”Tracking is cookieless (no consent banner) and pseudonymized: people appear only as a hash, not by name — even to you as a tenant admin. It’s about usage patterns, not surveilling individuals. See also the “last login” activity indicator in User Administration.
Ask rAlph
Section titled “Ask rAlph”You can ask rAlph directly, e.g. “How is our team using the app this week?” or “Which modules are edited most?”. rAlph answers this for your own tenant only — other tenants are out of reach for it. Requires AI to be enabled for the tenant.
Not configured?
Section titled “Not configured?”If the page shows “Analytics is not configured”, the platform hasn’t enabled the feature (yet) — the operator sets this up centrally.
“Not responding” — zero is not the same as zero
Section titled ““Not responding” — zero is not the same as zero”If the page shows the red notice “Analytics is configured, but the analytics service is not responding”, the numbers below do not mean “nobody used the app” — they mean “no answer”. While this lasts, nothing is being recorded either: the app only loads tracking once the service responds. Please report it to your platform operator; once fixed, data starts flowing again, but the gap in that period remains.
Without this notice the page would simply show zeros — which is exactly how a multi-day outage went unnoticed in the summer of 2026.