The demand profile — three axes
Whoever covers a demand has to match on three questions. Two are qualitative, one is quantitative — and they are answered separately, because they lead to different actions.
1. Activity — what has to be done
Section titled “1. Activity — what has to be done”What is needed is rarely “someone with skill X” but “someone who does this work”. And that work is already described in the model: as the accountabilities of a role.
A demand therefore usually requires a role (relationship type REQUIRES_ROLE); its
accountabilities describe what has to be done. Where no suitable role exists, the
activities can be written freely — a demand without a matching role must remain
expressible.
Activity is not the optional extra, it is the first question. A demand that only names competences says what someone can do — not what they should do.
2. Skill — what has to be known for it
Section titled “2. Skill — what has to be known for it”Via the relationship type REQUIRES a demand requires competences, each with a
minimum level. The level sits on the relationship, not on the competence — only that
way is the sentence “required is advanced, present is intermediate” expressible at all.
More on this: Competences.
The comparison knows four verdicts, and they deliberately stay separate:
| Verdict | Meaning | What follows |
|---|---|---|
| met | present, at least at the required level | fits |
| below level | present, but lower | develop |
| missing | not present at all | hire or train |
| not comparable | a level is missing | maintain the model |
“Not comparable” is not a shortcoming of the person but of the model. Counting it as a gap would flood every tenant working without levels with false positives.
3. Availability — whether there is any time at all
Section titled “3. Availability — whether there is any time at all”The third axis stands on equal footing with the first two. Without it, a planning tool reliably proposes the best-fitting and most heavily loaded person.
Available is not the same as contractually present: absences and non-working days are deducted from the baseline. Where each figure comes from and how it is maintained is described in Demand & Resource Planning and — once available — on the capacity page.
Who may cover it
Section titled “Who may cover it”A demand states whether a human, an AI agent or both may cover it. Agents are role- and competence-capable in the model just like people, and are judged on the same axes. Restricting a demand to “human only” is the deliberate decision — for anything involving a signature, personnel matters or governance.
No overall score
Section titled “No overall score”There is deliberately no aggregated score. A single number would destroy exactly the distinction that makes the proposal useful: someone who fits professionally but has no time is something entirely different from the reverse.
Related
Section titled “Related”- Demand & Resource Planning — Overview of demand, plan and coverage
- Running operations and initiatives — The two kinds of demand
- Roles — Roles as bundles of activities
- Competences — Competences and their levels