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The demand profile — three axes

Whoever covers a demand has to match on three questions. Two are qualitative, one is quantitative — and they are answered separately, because they lead to different actions.

What is needed is rarely “someone with skill X” but “someone who does this work”. And that work is already described in the model: as the accountabilities of a role.

A demand therefore usually requires a role (relationship type REQUIRES_ROLE); its accountabilities describe what has to be done. Where no suitable role exists, the activities can be written freely — a demand without a matching role must remain expressible.

Activity is not the optional extra, it is the first question. A demand that only names competences says what someone can do — not what they should do.

Via the relationship type REQUIRES a demand requires competences, each with a minimum level. The level sits on the relationship, not on the competence — only that way is the sentence “required is advanced, present is intermediate” expressible at all. More on this: Competences.

The comparison knows four verdicts, and they deliberately stay separate:

VerdictMeaningWhat follows
metpresent, at least at the required levelfits
below levelpresent, but lowerdevelop
missingnot present at allhire or train
not comparablea level is missingmaintain the model

“Not comparable” is not a shortcoming of the person but of the model. Counting it as a gap would flood every tenant working without levels with false positives.

3. Availability — whether there is any time at all

Section titled “3. Availability — whether there is any time at all”

The third axis stands on equal footing with the first two. Without it, a planning tool reliably proposes the best-fitting and most heavily loaded person.

Available is not the same as contractually present: absences and non-working days are deducted from the baseline. Where each figure comes from and how it is maintained is described in Demand & Resource Planning and — once available — on the capacity page.

A demand states whether a human, an AI agent or both may cover it. Agents are role- and competence-capable in the model just like people, and are judged on the same axes. Restricting a demand to “human only” is the deliberate decision — for anything involving a signature, personnel matters or governance.

There is deliberately no aggregated score. A single number would destroy exactly the distinction that makes the proposal useful: someone who fits professionally but has no time is something entirely different from the reverse.